Last updated: 11 September 2026
Naz and Seal Ltd (“Naz & Seal”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what personal information we collect when you visit or use nazandseal.co.uk, place an order with us, contact us, or otherwise interact with our services.
We are committed to handling your personal information responsibly and transparently.
The website nazandseal.co.uk is operated by:
Naz and Seal Ltd
Company number: 15953031
Registered address:
108 Bromford Road
Hodge Hill
Birmingham
B36 8TG
United Kingdom
Email: support@nazandseal.co.uk
VAT number: GB 475548550
For data protection purposes, Naz and Seal Ltd is the organisation responsible for your personal information.
Depending on how you interact with our website, we may collect the following information:
This may include:
Your name
Billing and delivery address
Email address
Telephone number
Information provided when contacting us
Information provided when creating an account
Order and purchase information
Information provided when requesting a return, refund or replacement
Information you provide when contacting our customer service team
We only ask for information that is reasonably necessary for the relevant purpose.
When you purchase products from us, we collect information necessary to process and fulfil your order, which may include:
Your name
Billing address
Delivery address
Email address
Telephone number
Products purchased
Order value
Order number
Delivery information
Information relating to returns, refunds or customer-service enquiries
Payment card information is processed by the relevant payment service provider. We do not need to store your full payment card details ourselves in order to process your order.
When you visit our website, certain technical information may be collected automatically, depending on the cookies and other technologies enabled on your device.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Website interactions
Approximate location derived from technical information
Referring website
Date and time of visits
Information about how you use our website
Some of this information may be collected using cookies or similar technologies. Please see our Cookie Policy for more information.
We may use your personal information for the following purposes:
We use your information to:
Process your orders
Take or facilitate payment
Prepare and dispatch your products
Provide delivery information to delivery providers
Contact you about your order
Handle returns, refunds and replacements
Provide customer support
If you create an account, we use your information to:
Create and maintain your account
Allow you to view your orders
Provide account-related services
Maintain the security of your account
If you contact us, we use the information you provide to respond to your enquiry and provide assistance.
We may use technical information to:
Operate our website
Maintain website security
Detect and prevent fraud or misuse
Diagnose technical problems
Improve the performance and reliability of our website
Where permitted and where appropriate consent has been obtained, we may use analytics information to understand how visitors use our website and improve our products, services and website experience.
Where you have provided the appropriate consent, we may use your contact information to send you marketing communications about Naz & Seal products, promotions, news or other information that may be relevant to you.
You can withdraw your consent or unsubscribe from marketing communications at any time.
Under UK data protection law, we need a lawful basis for using your personal information.
Depending on the circumstances, we may rely on the following lawful bases:
We may process your information where it is necessary to enter into or perform a contract with you, such as processing and delivering an order.
We may process your information where necessary to comply with a legal or regulatory obligation, such as accounting, tax and record-keeping requirements.
We may process certain information where it is necessary for our legitimate interests, provided that those interests are not overridden by your rights and interests.
This may include:
Operating and improving our website
Maintaining website and customer security
Preventing fraud
Managing customer enquiries
Maintaining business records
Protecting our legal rights
Where required by law, we will ask for your consent before processing information for a particular purpose.
For example, consent may be required for certain marketing activities or for certain non-essential cookies and similar technologies.
Where we rely on consent, you can withdraw it at any time.
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function, for example to support shopping-basket functionality, security and essential website operations.
Other cookies may be used for analytics, advertising or other purposes.
Where required, we will ask for your consent before setting non-essential cookies.
For further information, including information about the types of cookies used on our website and how to manage your preferences, please see our Cookie Policy.
We may share personal information with trusted third parties where this is necessary to operate our business and provide our services.
Depending on the circumstances, these may include:
When you place an order, payment information may be processed by the payment provider selected during checkout.
Payment providers process information in accordance with their own privacy policies and security requirements.
We may provide information such as your name, delivery address and contact details to the delivery or postal service used to fulfil your order.
We may use third-party companies to provide services such as website hosting, website functionality, security, analytics and technical support.
Where applicable and where the appropriate consent has been obtained, we may use services such as Google or other technology providers to understand website usage, measure advertising performance or provide advertising services.
We may share information with professional advisers such as accountants, lawyers or other advisers where reasonably necessary.
We may disclose information where required to do so by law, regulation, court order or lawful request from an appropriate authority.
We do not sell your personal information to third parties.
Some of the service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.
This may include relying on adequacy regulations, appropriate contractual safeguards or another lawful transfer mechanism.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
Different types of information may be retained for different periods.
For example:
Order and transaction information may be retained for accounting, tax, legal and business-record purposes.
Customer-service correspondence may be retained for as long as reasonably necessary to deal with the enquiry and maintain appropriate records.
Account information may be retained while your account remains active, subject to applicable legal requirements.
Marketing information will generally be retained until you withdraw your consent or otherwise unsubscribe, unless we have another lawful reason to retain it.
Where information is no longer required, we will securely delete it or anonymise it where appropriate.
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Accidental loss
Destruction
Misuse
Alteration
Unauthorised disclosure
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Depending on the circumstances, you may have rights under UK data protection law including:
The right to be informed about how your personal information is used
The right to access personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your information in certain circumstances
The right to restrict processing in certain circumstances
The right to object to certain processing
The right to data portability in certain circumstances
The right to withdraw consent where processing is based on consent
These rights are subject to certain legal conditions and exemptions.
If you wish to exercise a data protection right, please contact us using the details below.
If you receive marketing communications from us, you can unsubscribe at any time by using the unsubscribe option included in the communication or by contacting us.
Unsubscribing from marketing communications will not affect essential communications relating to orders, payments, deliveries, returns or customer service.
Our website is intended for general consumers and is not specifically directed at children.
We do not knowingly collect personal information from children for purposes that require parental consent.
If you believe that a child has provided us with personal information in circumstances where this should not have occurred, please contact us.
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites.
You should review the privacy policy of any third-party website you visit.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
We recommend checking this page periodically for the latest version.
If you have questions about this Privacy Policy, how we use your information, or wish to exercise your data protection rights, please contact us:
Naz and Seal Ltd
108 Bromford Road
Hodge Hill
Birmingham
B36 8TG
United Kingdom
Email: support@nazandseal.co.uk
If you have concerns about how we handle your personal information, please contact us first so that we have an opportunity to resolve your concern.
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
You can find information about making a complaint on the ICO’s website.
Your statutory rights are not affected by this Privacy Policy.
Naz and Seal Ltd
108 Bromford Road
Hodge Hill
Birmingham
B36 8TG
United Kingdom
Email: support@nazandseal.co.uk
Phone: 07491955012
Company number: 15953031
VAT number: GB 475548550
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